Privacy Policy

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YveMD Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, stored, and shared when you visit or make a purchase through our website, www.yvemdwellness.com (the "Site").

By accessing or using our Site, you acknowledge that you have read this Privacy Policy.

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1. PERSONAL INFORMATION WE COLLECT

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When you visit our Site, we may automatically collect certain information about your device and browsing activity, including your web browser, IP address, time zone, device type, operating system, and certain cookies installed on your device.

As you browse the Site, we may also collect information about the individual webpages or products you view, the websites or search terms that referred you to our Site, and how you interact with our website.

We refer to this automatically collected information as "Device Information."

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Technologies We Use:

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We may collect Device Information using the following technologies, depending on the tools and services enabled on our website:

• Cookies: Small data files placed on your device that help recognize your browser, remember preferences, and improve your browsing experience.

• Log Files: Records of activity on our Site that may include IP addresses, browser types, internet service providers, referring and exit pages, and date and time stamps.

• Analytics Tools: Services such as Google Analytics, if enabled, that help us understand website traffic, visitor behavior, and website performance.

• Pixels and Tracking Technologies: Small electronic files that may help us measure website activity, marketing performance, and advertising effectiveness.

• Website Performance Tools: Technologies that may help identify technical issues and improve website functionality.

You can manage certain cookie preferences through your browser settings. Disabling cookies may affect some website features.

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Information Collected During Purchases:

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When you make or attempt to make a purchase through our Site, we may collect information necessary to process your transaction, including:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order details and purchase history

• Transaction and payment-related information

• Customer service communications relating to your purchase

Payment information is processed through our designated payment service providers. We do not intend to store complete credit card information on our website servers.

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Other Information You May Provide:

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Depending on how you interact with YveMD Wellness, we may also collect information you voluntarily provide through:

• Contact forms and email communications.

• Customer service inquiries.

• Newsletter or marketing subscriptions.

• Website account registration, if available.

• Product reviews or feedback, if enabled.

• Requests for information about our wellness products and services.

 

Health-Related Information

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YveMD Wellness provides educational resources and wellness information relating to women's health, including fibroids, HPV, PCOS, hormonal imbalances, menopause, and other wellness concerns.

If you voluntarily provide health-related information through communications, forms, or services offered by YveMD Wellness, that information may be considered sensitive personal information.

We use such information only as permitted by applicable law and for the purposes disclosed when it is collected. We take reasonable steps to protect information entrusted to us.

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Please avoid submitting sensitive medical information through general website contact forms or unsecured email unless specifically requested through an appropriate channel.

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For purposes of this Privacy Policy, "Personal Information" includes Device Information, Order Information, and other personal information you voluntarily provide to us.

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2. HOW WE USE YOUR PERSONAL INFORMATION

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We use collected information to operate, maintain, and improve our website and provide our products, services, and wellness resources.

Specifically, we may use your information to:

• Process and fulfill purchases and orders.

• Process payments and arrange product shipping.

• Send order confirmations, receipts, and shipping updates.

• Respond to questions, requests, and customer service inquiries.

• Provide information about YveMD Wellness products, services, and educational resources.

• Improve website functionality, content, and visitor experience.

• Understand website traffic and visitor engagement.

• Detect and prevent fraudulent transactions and unauthorized activities.

• Communicate promotional offers and wellness updates when you have consented or where otherwise permitted by law.

• Comply with applicable legal and regulatory requirements.

We use Device Information to help identify potential security risks and fraud and to better understand how visitors interact with our Site.

We do not sell your personal health information.

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3. WEBSITE HOSTING AND DATA STORAGE – WIX

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YveMD Wellness operates its website through the Wix.com platform. Wix provides website hosting, website management, and related services that allow us to share wellness information, communicate with visitors, and offer products and services.

When you visit or interact with our website, certain personal information may be collected, stored, and processed through Wix and its associated services.

Information may include contact details, website inquiries, account information, purchase-related information, and technical information about your device and browsing activity.

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Your information may be stored in Wix's databases and applications on secure servers. Wix uses security measures designed to protect information against unauthorized access, disclosure, or misuse.

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Wix may also process information to maintain website functionality, improve platform performance, prevent fraud, and provide technical support.

YveMD Wellness may use additional Wix features and third-party applications to support website operations, customer communications, online purchases, analytics, and marketing.

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For more information about how Wix collects, uses, and processes personal information, please review the Wix Privacy Policy:

https://www.wix.com/about/privacy

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4. ONLINE PURCHASES AND PAYMENT PROCESSING – FOXY.IO

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YveMD Wellness uses Foxy.io (FoxyCart.com LLC) to facilitate online shopping, shopping cart functionality, checkout, and payment processing for purchases made through our website.

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When you place an order, certain personal and transaction information may be collected and processed through Foxy.io to complete your purchase. This information may include your name, email address, billing address, shipping address, order details, and payment-related information.

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Payment transactions are processed through the payment gateways configured for our online store. Foxy.io provides secure checkout infrastructure and handles payment information as necessary to facilitate transactions.

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Foxy.io is a PCI DSS Level 1 Service Provider. When payment information is submitted through Foxy.io's secure checkout infrastructure, YveMD Wellness does not have access to complete credit card details. Depending on the payment configuration, we may receive limited payment information, such as card type, last four digits, and expiration date.

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Foxy.io may retain certain transaction information for order management, reporting, fraud prevention, and applicable legal and recordkeeping requirements.

For additional information about how Foxy.io collects, processes, and protects personal information, please review its Privacy Policy:

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https://www.foxy.io/privacy-policy

YveMD Wellness also uses Wix.com as its website hosting and management platform. Foxy.io and Wix provide separate services and may independently process information necessary to operate our website and facilitate customer transactions.

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5. FULLSCRIPT AND THIRD-PARTY WELLNESS PRODUCTS

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YveMD Wellness provides links to Fullscript, a third-party platform featuring professional-grade supplements and wellness products curated by Dr. Yvonne Noel.

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These additional product recommendations are intended to complement YveMD Wellness products and support various areas of women's health and wellness.

When you click a Fullscript product link, you may be directed to a separate Fullscript website or online store.

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Any personal information you provide directly to Fullscript, including account registration, purchases, payment information, shipping details, and order history, is collected and handled according to Fullscript's own privacy policy and terms.

YveMD Wellness does not control Fullscript's independent privacy practices or the information collected through its platform.

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We encourage you to review Fullscript's Privacy Policy before creating an account or making a purchase.

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6. SHARING YOUR PERSONAL INFORMATION

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We may share your Personal Information with trusted third-party service providers who assist us in operating our business and website.

These providers may include:

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• Wix, for website hosting and management.

• Foxy.io, for shopping cart and checkout functionality.

• Payment processing providers configured through Foxy.io.

• Fullscript, when you independently access its platform.

• Shipping and fulfillment providers.

• Email marketing and communication platforms.

• Website analytics providers, including Google Analytics, if enabled.

• Customer support and website security services.

• Advertising and marketing platforms, if applicable.

 

These service providers may access information necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

We may also disclose Personal Information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, subpoenas, court orders, or lawful government requests, or to protect our rights, property, and business operations.

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7. COOKIES, ANALYTICS, AND ADVERTISING

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We may use cookies and similar tracking technologies to improve your browsing experience, understand website usage, and support marketing activities.

Our website is hosted on Wix and may use essential cookies and similar technologies to support website functionality, security, performance, and visitor preferences.

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Depending on the features and applications enabled on our website, additional technologies may include analytics cookies, advertising pixels, social media integrations, and third-party tracking tools.

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These technologies may collect information about how visitors interact with our website, including pages viewed, browsing activity, device information, and referral sources.

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If Google Analytics is enabled on our Site, it may collect information about how visitors interact with our website.

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Google provides information about its data practices here:

https://policies.google.com/privacy

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If we use advertising or social media tracking tools, such as Meta (Facebook and Instagram) Pixel or Google advertising technologies, these services may collect certain browsing information to measure advertising performance and deliver relevant advertisements.

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You may manage certain advertising preferences through the following services:

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• Google Ads Settings: https://adssettings.google.com/

• Meta Ad Preferences: https://www.facebook.com/adpreferences/

 

You may also adjust cookie settings through your internet browser.

Where required by applicable law, we will provide appropriate notice and obtain consent before using nonessential cookies or similar tracking technologies.

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8. YOUR PRIVACY RIGHTS

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Depending on your location and applicable privacy laws, you may have certain rights regarding your Personal Information.

These rights may include:

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• The right to request access to personal information we maintain about you.

• The right to request corrections to inaccurate information.

• The right to request deletion of certain personal information.

• The right to withdraw consent where processing is based on consent.

• The right to opt out of marketing communications.

• The right to opt out of certain targeted advertising or personal information sharing, where applicable.

• The right to request information about how your personal information is collected, used, and disclosed.

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New York Residents

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We respect the privacy rights of individuals residing in New York and handle personal information in accordance with applicable federal and state privacy requirements.

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California Residents

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California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), when applicable.

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These rights may include the right to know, access, correct, and delete certain personal information and the right to opt out of certain sales or sharing of personal information.

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European and United Kingdom Residents

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If you are located in the European Economic Area or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR.

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These rights may include access, correction, deletion, restriction of processing, data portability, and objection to certain types of processing.

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We process personal information where we have an appropriate legal basis, including fulfilling contractual obligations, complying with legal requirements, obtaining consent, or pursuing legitimate business interests where permitted.

To exercise any applicable privacy rights, please contact us using the information provided at the end of this policy.

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9. INTERNATIONAL DATA TRANSFERS

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If you access our Site from outside the United States, your information may be transferred to, stored, or processed in the United States or other countries where we or our service providers operate.

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These countries may have different data protection laws than your country of residence.

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Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

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10. DATA RETENTION

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We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

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For example, when you place an order through our Site, we may maintain Order Information for our business records, including accounting, tax, legal, and customer service purposes.

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We may retain other information for as long as necessary to maintain our business operations, fulfill legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of certain personal information, subject to applicable legal and regulatory retention requirements.

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11. DATA SECURITY

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YveMD Wellness takes reasonable administrative, technical, and organizational measures to protect Personal Information against unauthorized access, disclosure, alteration, or destruction.

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However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted through the internet.

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12. MINORS

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Our Site and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from individuals under the age of 18 through our website.

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If we become aware that personal information has been collected from an individual under 18 without appropriate authorization, we will take reasonable steps to delete that information where required by law.

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13. THIRD-PARTY WEBSITES

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Our Site may contain links to third-party websites, services, and platforms, including Fullscript and other wellness-related resources.

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These websites operate independently and maintain their own privacy policies and practices.

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YveMD Wellness is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

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14. EMAIL COMMUNICATIONS AND MARKETING

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If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send you information about YveMD Wellness products, services, educational resources, and wellness updates.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Please note that you may continue to receive essential transactional communications relating to purchases or services.

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15. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technologies, applicable laws, or regulatory requirements.

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Any updates will be posted on this page with a revised "Last Updated" date.

We encourage visitors to review this Privacy Policy periodically to remain informed about how their information is collected, used, and protected.

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16. CONTACT US

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If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or would like additional information about how YveMD Wellness handles your personal information, please contact us.

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YveMD Wellness

Email: hello@yvemdwellness.com

Mailing Address:

YveMD Wellness
P.O. Box 250005
Brooklyn, NY 11225

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We welcome your questions and are committed to addressing reasonable privacy-related requests in accordance with applicable laws.

 

Thank you for trusting YveMD Wellness with your wellness journey.

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